Terms & Conditions

Last Updated: January 1, 2024

1. Introduction

Welcome to Zhencore Machinery. These Terms and Conditions govern your use of our website and the purchase of heavy machinery and equipment through our platform. By accessing our website or placing an order, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

2. Definitions

• "Company," "We," "Us," "Our" refers to Zhencore Machinery and its affiliates.
• "Customer," "You," "Your" refers to the individual or entity purchasing equipment or using our services.
• "Equipment" or "Machinery" refers to the heavy engineering equipment listed on our website.
• "Order" refers to a purchase request submitted through our website.
• "Website" refers to our online platform and all associated pages.

3. Eligibility

To use our services and make purchases, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when placing orders
• Comply with all applicable laws and regulations in your jurisdiction

4. Product Information

We strive to provide accurate descriptions, specifications, and images of all equipment. However:

• Product images are for illustration purposes and may vary slightly from actual equipment
• Specifications are provided "as-is" based on manufacturer data and our inspections
• Hour meter readings and condition assessments are accurate at time of listing but may change
• We recommend pre-purchase inspections for all used equipment

5. Pricing and Payment

Prices: All prices are listed in US Dollars (USD) unless otherwise specified. Prices are subject to change without notice until an order is confirmed.

Payment Methods: We accept cryptocurrency (Bitcoin, Ethereum, USDT) and wire transfer payments. Payment terms and instructions are provided during checkout and in order confirmations.

Payment Verification: All payments are subject to verification before orders are processed. Cryptocurrency payments require blockchain confirmation; wire transfers require bank verification.

Additional Costs: Shipping, handling, customs duties, import taxes, and other fees are the buyer's responsibility unless explicitly included in the quoted price.

6. Orders and Acceptance

Placing an order constitutes an offer to purchase. Order acceptance occurs when:

• We send an order confirmation email
• Payment has been verified and processed
• Equipment availability has been confirmed

We reserve the right to refuse or cancel any order for reasons including but not limited to: equipment unavailability, pricing errors, suspected fraud, or inability to verify payment.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding:

• Shipping methods and carriers
• Delivery timeframes
• International shipping requirements
• Risk of loss and title transfer

8. Returns and Refunds

Due to the specialized nature of heavy equipment, our return policy is limited. Please refer to our Refund Policy for complete details. In general:

• All sales are final once equipment leaves our facility
• Pre-purchase inspections are strongly encouraged
• Claims for misrepresentation must be made within 48 hours of delivery

9. Warranties and Disclaimers

New Equipment: Covered by manufacturer warranties as specified in individual listings.

Used Equipment: Sold "as-is, where-is" unless specific warranty coverage is indicated in the listing.

Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability for any claim arising from these terms or your use of our services shall not exceed the amount paid for the specific equipment involved
• We shall not be liable for indirect, incidental, special, consequential, or punitive damages
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control

11. Intellectual Property

All content on our website, including text, images, logos, and design elements, is owned by Zhencore Machinery or its licensors. You may not reproduce, distribute, or use our content without written permission.

12. User Conduct

When using our website, you agree not to:

• Provide false or misleading information
• Attempt to circumvent security measures
• Use automated systems to access our website
• Interfere with the proper functioning of our services
• Violate any applicable laws or regulations

13. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through:

1. Direct negotiation between the parties
2. Mediation by a mutually agreed mediator
3. Binding arbitration in accordance with applicable rules

The venue for any legal proceedings shall be the courts having jurisdiction in our principal place of business.

15. Modifications

We reserve the right to modify these terms at any time. Changes become effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have questions about these terms, please contact us:

Zhencore Machinery
Email: sales@zhencoremachinery.com
Phone: +1 (832) 5-ZHEN